About the Role
A documentation role focused on analyzing business processes and turning them into clear, usable policies and Standard Operating Procedures. The position gathers requirements through interviews with both technical and non-technical teams, drafts the technical and implementation guidelines that accompany each process, and takes accountability for explaining those documents to the stakeholders who will use them.
Responsibilities
- Gather information, identify requirements, and analyze current business processes.
- Develop policies, Standard Operating Procedures (SOPs), and technical and implementation guidelines related to business processes.
- Explain the contents of policies, SOPs, and technical and implementation guidelines to relevant stakeholders, and take accountability for them.
Requirements
- Bachelor's degree in Information Systems, Industrial Engineering, Management, Information Technology, Business Administration, or a related field.
- Able to communicate effectively in English, both verbally and in writing, as evidenced by an English Proficiency Test certificate.
- Experienced in developing and managing policies and Standard Operating Procedures (SOPs), including conducting interviews with both technical and non-technical teams.
- Experience in IT and Risk Management is a plus.
Technical & SOP Writer
Applications are reviewed on a rolling basis. Submit yours today.